Home > Set of Blogs > #Figleaves tops e-commerce usability survey @Econsultancy

#Figleaves tops e-commerce usability survey @Econsultancy

Figleaves was the top performer

The eRetail Benchmark Study from eDigital found that, though marks were relatively high for website usability across the board, customer service was the key differentiator. 

Some highlights from the study…

Across the nine criteria used in the study, Figleaves was the top performer, followed by Amazon and Boots.

 

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